Question:
After registering for an event, I never received an invitation. What should I do?
Answer:
Please check your spam folder for the invitation because sometimes email messages from new contacts get caught
in spam filters. If the invitation is not in your spam folder, it is possible you could have registered with a
different email address. You can attempt to log in at https://platform.translatingmrna.com/login or
reregister.
Question:
I received the invitation via email, but I am getting blocked from accessing the webinar platform or webinar
link. What should I do?
Answer:
First, try another web browser. If this does not work, the firewall at your organization may be blocking you
from accessing our platform. Please contact your IT department and ask them to whitelist our website or
troubleshoot the issue.
